The Italian Competition Authority fines EasyJet and Ryanair for unfair commercial practices

By a recent decision the Italian Competition Authority (ICA) has found that the on-line systems for purchase of air tickets of EasyJet (Case PS7488) and Ryanair (Case PS7245) to be in breach of the unfair commercial practices provisions in the Italian Consumer Code. In particular, the ICA reproached the airlines to have given inadequate or misleading information with regard to travel insurance policies they offered to consumers during the on–line process for the booking of tickets. As a result, consumers were unable to take a fully informed decision on whether take out the offered policy or not.
The ICA imposed a € 850,000.00 fine on Ryanair and a € 200,000.00 fine on EasyJet, considering the changes the latter made to the information supplied to consumers in the on-line booking system when the ICA investigations were still pending.
The press release of the ICA is available at   

http://www.agcm.it/trasp-statistiche/doc_download/4090-press-release-english-version.html. 

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