The Italian Competition Authority opens an antitrust investigation into abusive conducts in the telecommunication sector

The Italian Competition Authority (ICA) has recently opened an Article 102 TFEU investigation against a major TLC operator, Telecom Italia (TI), which was alleged to have put in place a complex foreclosing strategy to preserve its strong market position from the entry of new operators (Case A514,Condotte Fibra Telecom Italia).
The relevant product markets targeted by the ICA investigation were the wholesale market for the provision of access services to the fixed wide band and ultra-wide band networks (the wholesale market) and the retail market for the provision of telecommunication services on the fixed wide band and ultra-wide band networks (the retail market). In the ICA’s view, TI had a dominant position in both of the above markets, also considering the vertical integration between its wholesale and retail activities.
The TI allegedly abusive conduct in the wholesale market concerned the competitive tender procedures organized by the contracting authority, Infratel Italia (II), for the award of the public contracts for the construction of ultrawide band networks. The ICA feared that TI hindered the carrying out of these procedures with the view of preventing the market entry of new competitors. To this end, TI unilaterally changed its investment policy. Contrary to what it stated over the preliminary phase of the competitive tender procedures, TI announced an investment plan in the areas uncovered by the ultrawide band networks that were enlisted in the tender notice of II. TI asked II for the revision of the mapping of the uncovered areas and withdrew from the subsequent phases of the tender procedure though it was admitted to participate in it. Moreover, TI also submitted many complaints and claims before administrative and judiciary bodies. Though all the TI complaints and claims were rejected, nevertheless they had the effect to postpone the conclusion of the II tender procedure and also create a situation of uncertainty surrounding that procedure. The ICA qualified these conducts as a misuse of the rights of TI.  
The ICA believed that these conducts of TI could not be explained but for the intention to obstacle the II’s competitive procedure, thereby making the market entry of new operators less attractive. The TI conduct might also undermine the sustainability of investments of TI’s competitors, such as Open Fiber, that planned to build more innovative networks than those planned by TI.
The Commission took the view that the commercial policies of TI in the retail markets were such to rise switching costs for consumers to the extent to substantially reduce the portion of market contendible by competitors. In that regard, TI proposed to consumers commercial offers that could not be replicated by competitors. The ICA suspected that such practices could amount to a margin squeeze scheme. Moreover, the terms included in the supply contracts TI concluded with retail customers apparently pursued lock-in strategies as they imposed financial penalties for earlier termination of contracts.

In conclusion, on the basis of the preliminary fact-finding, the ICA believed that TI might put in placer a complex foreclosing strategy in the wholesale and retail markets. The goal of the TI strategy was to frustrate the carrying out of the competitive tender procedure organized by TI so to preserve its monopoly position in the wholesale market. TI also intended to win customers in emerging retail markets for ultra-wide band services.

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